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Comprando una casa

FAQ

We know that deciding to work with property management can be tough. Here is our section of Frequent Asked Questions. We hope this gives you a better sense of how HP Mexico is operated and how we are the best option for you.

 

If you are still not sure about something, please feel free to reach out.

  1. Is your primary service property management or sales?
    - We only have one job: managing your residential rental property.
    - We do not offer any real estate sales, nor are we licensed to do so. We also do not manage retail, commercial, farmland, or HO    As.
     

  2. If we begin now how long does it take to start management?

    We can get things started as slow or fast as you want but be aware:  Currently, we are limiting our new properties to 5 per week so that service to our existing clients does not suffer.

    There is paperwork you need to complete all available on our website.  How fast you get that completed and turned in to us is up to you.
     

  3. What does the lease-up fee include?

    The lease-up fee which is 20% of the total of the lease includes marketing materials, market rent comps and consultation with the owner on pricing strategy, showing coordination, pre-screening before showings, pre-move-in inspection, lease paperwork, and signing and initial 3-month property assessment.
     

  4. What does the Management fee cover?

    Besides keeping the lights on and having us here ready for any sort of emergency that comes up your management fee covers (in no particular order) Working with HOA's during tenant complaints or violations * Collecting Rents (we offer tenants on-line payment -coming soon- ) * Verifying utilites are under tenants name (if it applies) * Managing utilities between tenants * After hours emergency phone hotline * Negotiating with vendors for the best price and fastest response * Resolving complaints * Troubleshooting repair requests with tenants * Creating maintenance work orders and following up on completed work * Scheduling and rescheduling repairs (as often needed) with tenants and contractors * Providing your monthly statements (income/expense itemized) * Performing regular inspections of the property and “drive by” inspections * Providing photos of your property taken during the inspection * Analysis of current rents and making annual recommendations * Keeping up with current tenant/landlord laws to reduce liability concerns  * Recommending preventative maintenance * and much much more. 
     

  5. Are there any other costs?

    Some other costs are charged in special circumstances such as early termination, repair after an insurance loss, extra services if you are selling the property, etc.  Refer to our management contract.
     

  6. How do we set a rental price for the home?

    Using a variety of sources available to us, we compare your home to similar homes of the same size and in the same area. We can provide you with a rent range before seeing your home and fine-tune it depending on interior trim level, amenities, and immediate neighborhood.  This will be done immediately before putting it on the market as variables such as neighbors adding or removing their homes to the market and their pricing can make a big difference.  We cannot guarantee any amount of rent for your home as market conditions are always changing.  Be wary of any company that promises a particular rent amount.

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